Shipping Info - USA and Worldwide Shipping
USA and Worldwide Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Sorry, we do not ship to Denmark, Brazil, or the Netherlands for various reasons.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Route Protect Shipping Insurance
Protection for all shipping-related issues (for example: loss, damage or theft) is provided through Route, a third-party, paid shipping protection plan.
Buyers are responsible to purchase Route Protect to receive a refund or replacement for items lost, stolen, or damaged in shipping. SimpleShot is not responsible for losses or damages resulting from the shipping carrier. All claims MUST be placed with Route Protect (if purchased) who will refund or replace losses from shipping.
If Route Protect is declined at the time of purchase it cannot be added after the purchase is complete, and the customer assumes all liability for the shipment.
DO YOU SHIP INTERNATIONALLY?
Yes, but we do not ship to the following countries due to the high rate of seizures and lost parcels: Denmark, Netherlands.
- The buyer is responsible for knowing and abiding by their local laws regarding the products we offer.
- The buyer is responsible for any and all customs fees, tariffs, or taxes levied on the import of the products we offer.
HOW LONG DOES IT TAKE TO RECEIVE INTERNATIONAL ORDERS?
International orders take anywhere from 5 days to five weeks, depending on your location. Some countries are much faster than others at receiving orders. If your order is taking longer than this time period, please check in with your local customs office prior to contacting us.
DO YOU PROVIDE TRACKING INFORMATION?
Yes we do.
You will receive tracking information upon shipment of your order. The tracking information is auto generated by our shipping software. Please give the system time to update when your receive confirmation, it often takes several hours after you have received confirmation for the tracking information to show up in the shipper's system. If you have not received this tracking email, please check your spam folder.
WHY DO INTERNATIONAL ORDERS ONLY SHOW TRACKING TO A CERTAIN POINT IN THE USA?
Unfortunately, for international orders the only way to insure door to door tracking is to purchase a very expensive shipping option. If you need to be able to track your package from door to door, please contact us prior to placing your order.
CAN I HAVE MY PACKAGE INSURED?
WHAT ARE YOUR SHIPPING RATES?
If you need a specific shipping carrier you will have access to a shipping calculator at checkout. Simply add the items you wish to purchase to your cart and begin the checkout process. You will have the opportunity to see all available shipping rates prior to providing any personal information or completing the order.