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Frequently Asked Questions

When will my order ship?

Most orders placed before 11:00am EST ship the same business day. Any orders placed after 11:00am EST will ship the following business day.*


For full details, view our Shipping Policy

*Business days are Monday through Friday and do not include United States federal holidays.

How do I return my order?

We accept returns for all SimpleShot products (excluding bands, latex, and bandsets) in new condition, along with it's original packaging and any accessories - within 30 days of receipt of your order.


SimpleShot Return Conditions:

  • We do not accept returns of Slingshots that are damaged. This includes frames damaged from fork hits (when a projectile has impacted the frame of the slingshot).
  • We do not accept returns of used Latex or Bands.
  • Please include all of the components that came with any item you are returning (ex. Bandsets, FlipClips, Palm Swells, etc.)
  • Please be sure to get a Tracking Number for your return shipment and send us the Tracking Information. (SimpleShot is not responsible for missing packages without a valid tracking number.)

    For full details, view our Refund Policy

When will my order be delivered?

  • During checkout, you'll receive an estimated delivery date range.*
  • Review your confirmation email for your estimated delivery date.
  • Orders typically arrive 2-4 business days after shipment, but there can be carrier delays (FedEx, or USPS) especially during periods of higher shipping volume. 
  • For the most up-to-date delivery estimate, track your order with the tracking information that you received in your confirmation email.
  • Larger orders may take longer to be delivered.


For full details, view our Shipping Policy


*This delivery date range is not available from Black Friday through Cyber Monday, and December Holidays, due to the increased number of packages being processed.

How do I set up my Slingshot?

Each Slingshot Owner's Manual covers setting up your slingshot and making sure your bands are tuned and installed properly - either with the Integrated Clip band attachment system, Ocularis plugs, or the classic Wrap-and-Tuck method.

For Owners Manuals, view our Owner's Manuals Page

Have another question? Check our FAQ Page our Contact Us above!